About this playbook
Surface questions and expressed needs without losing the conversation that gave them meaning. This guide describes the intended workflow; you can explore its structure in the editor while live execution is being developed.
Step-by-step guide
- Choose relevant conversations: Start with videos or posts discussing a problem you want to understand.
- Collect comment text: Include the author, comment, source URL, and capture time in the intended output.
- Define your intent categories: Look for explicit questions, requests, or problems. Treat automated relevance as a suggestion to review.
- Keep the evidence: Preserve the original comment alongside its assigned category so every interpretation can be checked.